Wholesale Business Policy
HT Hair Factory primarily serves wholesalers, salons, hair vendors, distributors, and business customers worldwide. Product recommendations, quotations, and business support are provided based on each customer’s specific requirements.
Product Availability
Certain products, colors, lengths, or textures may be subject to availability at the time of inquiry. Production schedules and material availability may affect lead times for some orders.
Factory Visits
Customers are welcome to visit our factory by appointment. For safety and operational reasons, access to certain production areas may be restricted during the visit.
Communication Policy
Our factory communicates with customers through official channels including email, WhatsApp, website forms, and verified social media accounts. Customers are responsible for ensuring the accuracy of the contact information they provide.
Product Customization
Customized products, including specific lengths, colors, textures, densities, packaging, private labels, or branding requests, are produced according to cus
Wholesale Resale Responsibility
Customers purchasing products for resale are responsible for their own marketing, pricing, local regulations, customer service, and business operations. HT Hair Factory is not responsible for claims made by third-party resellers.