If you need to modify your order, please contact our sales team as soon as possible via WhatsApp or email. Order changes can be made before production. Once the order has been processed or shipped, modifications may not be possible.

You can request a shipping address change before your order is dispatched. Please contact us immediately with your updated address details. We are not responsible for delivery issues caused by incorrect shipping information provided after shipment. If the shipping address is changed to a different country or region resulting in higher shipping costs, the customer will be responsible for covering the additional shipping fee.

As an international Vietnamese hair factory, we do not offer same-day delivery. However, ready-stock orders are usually shipped within 1–3 business days. Express shipping options are available worldwide through DHL, FedEx, UPS, and other trusted carriers.

Customer satisfaction is our priority. If there is a quality issue or order discrepancy, please contact us within 7 days of receiving your package. Refunds or replacements will be reviewed based on our return and quality assurance policy.

We respect your privacy and protect your personal information. Any data collected on our website is used solely for order processing, customer support, and service improvement. We never sell or share your personal information with unauthorized third parties.

FAQs

Frequently Asked Questions

Can I Order In Bulk?

Absolutely! HT Hair Factory supplies products to major hair wholesalers worldwide. With a monthly stock of several hundred pounds, we can complete your order quickly while still ensuring quality. Please contact us via Whatsapp +(84)97 809 1128 for more details and promotions.

Do Hung Thinh Hair Factory Supply High-end Products?

Yes. The high-end segment will be processed and produced according to customers’ individual requirements. The price of these products is a plus, the BEST price IN THE MARKET. For more information, please contact us for further advice.

Where is Hung Thinh Hair Factory Headquartered?

Hung Thinh Hair Factory is located at 62 Tuy Ly Vuong St., Ngu Hanh Son District, Da Nang, Vietnam. We always welcome customers to visit the factory and directly check the product quality so that you can feel secure when purchasing from us.

Is It Easy to Create My Own Product Range?

Of course! We provide premium OEM/ODM service solutions, helping customers set up your own packaging and labeling, so that you can directly ship products to your customers without spending more time. Especially, we will provide this service COMPLETELY FREE when you order in large quantities. Contact us now!

What Do I Get While Shopping With HT Hair Factory?

When you buy hair from us, you will get quality products at the most affordable prices on the market. Our warranty and after-sales services are always highly appreciated by customers, even the most demanding ones. Our staff is always ready to serve you 24/7 with enthusiasm and the best deals. HT Hair Factory does not only sell hair, we also sell the highest quality services!