Shipping cost

Shipping costs depend on the destination country, package weight, product type, and shipping method selected. We work with trusted carriers such as DHL, FedEx and UPS to ensure safe and timely delivery. The exact shipping fee will be calculated and confirmed before payment.

When does my order arrive?

Production and delivery times vary depending on the product and order quantity. In-stock items are typically shipped within 1–3 business days, while custom orders may require additional processing time. International delivery usually takes 3–7 business days via express shipping services.

What happens when I’m not at home?

If no one is available to receive the package, the courier may attempt redelivery or leave a notice with instructions for collection. Please ensure your contact information is correct so the shipping carrier can reach you if needed.

How to cancel my order?

Orders for custom made products can be canceled before production begins. For ready stock items, orders can be canceled before shipment. Once production has started or the package has been dispatched, cancellation may not be possible. Please contact our sales team as soon as possible if you need to cancel your order.

How to change my delivery address?

You may request a shipping address change before your order is shipped. Please contact us immediately with your updated address details. If the new address is located in a different country or shipping zone and results in additional shipping charges, the difference must be paid before dispatch. We are not responsible for delivery issues caused by incorrect shipping information provided after shipment.